I head to the store, and the young lady who is at the desk, checked her computer and said that she did not have a match, and referred me to my UPS Notice, and claimed, it told me that it would be delivered to the store on a weekday. Get directions, reviews and information for UPS Customer Center in Anchorage, AK. Learn how to enable cookies. Thank you for taking time to let us know how to improve our services. What advice would you give the CEO of UPS about how to improve it? Get a free, personalized salary estimate based on today's market, Making business work better. Just when I thought UPS couldn't get more inept at doing their job, they prove me wrong. Our Global Internal Controls Support Specialist is responsible for assisting with the delivery of the controls and compliance objectives, including supporting self-audits and providing communications on accounting policies and compliance. It took a several minutes and several people showed up. It does concern me that my associates have been less than courteous on your visits to my location. Shipping Information. Terrible Customer Service  at this location, and I'm extremely disappointed with UPS as a whole, (And yes, I am aware they are 2 separate entities) so I'll target my resentment here, as I have just left the store. Find 18 listings related to Ups in Anchorage on YP.com. UPS is a trucking company with an airline. The email may have been inadvertently marked as spam. Get ratings, reviews, hours, phone numbers, and directions. If you haven't received the verification email, please click the below button to resend the verification email. What is the work environment and culture like at UPS? I didn't see the notice until today because it was next to a building entrance I don't typically use. As most do due to being overly worked and not compensated for hours of work or pay. They do call you out if there is not much work to be done which could either be a good or bad thing. UPS Package Handler (Former Employee) - Anchorage, AK - October 23, 2019 I would come to work early in the morning make sure printers and fax machine is working and make sure the store and merchandise is ready to be sold make sure the cashier are was clean and presentable for costumer service. Clock in and log in on phone provided by the driver plan delivery route. The UPS Store #0025 in Anchorage offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Great Benefits - Pay, Time Off, Medical, Pension. How did you feel about telling people you worked at UPS? If your are looking to be a preloaded prepared to quit. Unfortunately UPS deliveries are out of our control. What the hell, UPS?So I went to pick up my package shortly before closing. We are a brand new moving company in Anchorage and we strive for excellent customer service. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very good customer service, the movers are professional and courteous. The most useful review selected by Indeed. It operates as such. I apologize that our associate was unable to adequately explain the access point delivery system. 8 Questions You Should Absolutely Ask An Interviewer, Part Time Supervisor salaries - 2 salaries reported, Part Time Package Handler salaries - 2 salaries reported, Part-Time Operations Supervisor salaries - 1 salaries reported, Operations Manager Coop salaries - 1 salaries reported, Account Executive salaries - 1 salaries reported, Aircraft Maintenance Technician salaries - 1 salaries reported, Seasonal Driver Helper salaries - 1 salaries reported, Administrative Assistant salaries - 1 salaries reported, Pt Ramp Supervisor salaries - 1 salaries reported, Entry Level Package Handler salaries - 1 salaries reported, Industrial Engineer Supervisor salaries - 1 salaries reported, Supervisor salaries - 1 salaries reported, PT Operations Supervisor salaries - 1 salaries reported, Auto Technician salaries - 1 salaries reported, Front Line Supervisor salaries - 1 salaries reported, College students working at UPS 15 hours a week could receive $25,000 for tuition, The Ultimate Job Interview Preparation Guide, Part Time Package Handler salaries ($22k), Inside Sales Representative salaries ($37k). Contact the business for more information about recent service changes. Smart and well adjusted. Learn more. Not only is it hard but you barely receive any help as others are always busy or aren't there. I worked outside with the cargo airplanes and inside as a package sorter. in Packing Services, Couriers & Delivery Services, Movers, in Bookkeepers, Notaries, Business Consulting, in Junk Removal & Hauling, Movers, Packing Services, The UPS Store #0131 in Anchorage offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. The drivers of UPS and customers I would give 5 Stars to. What if someone had taken the notice before I saw it and my package was returned to the sender? Get weekly updates, new jobs, and reviews. Call and ask for Laura, she will take care of you!". Yelp users haven’t asked any questions yet about. 6200 Lockheed Ave, Anchorage (0.00 mi) 1231 W Northern Lights Blvd, Anchorage (3.25 mi) 3705 Arctic Blvd, Anchorage (3.60 mi) 301 W Northern Lights Blvd, Anchorage (3.90 mi) 645 G Street, Anchorage (3.95 mi) Get directions, reviews and information for UPS Customer Center in Anchorage, AK. Ups is a great career but any other job it doesn't start that away. When she came back on the line she told me she needed to help the customers in the store & I could hold if I wanted. I am committed to additional training that will enhance our customer experience. Established in 2009, CPR Cell Phone Repair Anchorage - Dimond Center is a local electronics repair shop specializing in the repair of iPhone, Mac, Samsung, iPad, and computers. Stop by and visit us today - Kings Row At Corner Of Dimond & King St, Opposite Toys R Us. I know criticism stings, however, as a paid employee of UPS, hopefully you'll take mine and use it for the good of your future customers, who actually do deserve the best service you can give them. It is my goal to have each and every customer met with a smile and an open ear. http://glassdoor.com/slink.htm?key=vMipc. Thank you for taking time to let us know how to improve our services. This seems backwards to me. Seems to me like Brittney didn't want to work today. Maps and GPS directions to UPS Anchorage and other The UPS Stores in the United States.Find your nearest The UPS Stores. The UPS Store network is the world's largest retail shipping, postal, printing and business service franchise with 4,700 independently owned The UPS store locations. They pay every week, with direct deposit that’s every Thursday(: The hours are extremely flexible. From part-time package handlers to executives in the boardroom (a... – More. I hope you will allow us the opportunity to provide service to you in the future. I will work with my staff to improve your future visits. And a small suggestion, from someone who spent many, many years in the Customer Service industry - service with a smile, and a pleasant demeanor, goes a long way to softening the sharp edges of a customers disappointment, when they get some news they don't like. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. My reviews are not pertinent in any way shape or form and making someone complete this section is totally asinine. Call and ask for Laura, she will take care of you!". I found out today while checking my mail that whoever tried to deliver my package on Monday just left the notice on the outside of my apartment building. The UPS Store is located at 200 W 34th Ave,, Anchorage, AK 99503. Licensed and insured. Great benefits and great working environment. Typical day. We continue to work on customer service as I agree it is the most important part of our business. I go home to pick up the note, it tells me that they'll drop off the Package at UPS Dimond Store,  by 1pm on the next UPS Delivery Day. Is UPS hiring new workers during the COVID-19 outbreak? The ideal candidate will have basic knowledge of GAAP requirements, controls, and audit processes. 2020 United Parcel Service of America, Inc. All rights reserved. It does appear that your package arrived at our location Monday morning , and was promptly picked up. How to Answer: What Are Your Strengths and Weaknesses? Anchorage Alaska one of the worst places to work for employers. The employees who work there all care about you and your safety, they just have different ways to show it. The management was poor when it came to problem solving. One time I went the employee spent a few minutes talking to someone else about fishing while I awkwardly stood there. Select the appropriate Zone chart below. Are you a Representative of this Business? United States - English. Search for UPS drop boxes and retail locations where you can ship and collect packages. will get crushed by amazon - a much nimbler company that innovates. Being a driver is a great job if you don't mind working hard for 50 to 60 hrs and you can handle the occasional criticism from supervisors. Yelp users haven’t asked any questions yet about. Every other time the employee says next to nothing or is on the phone the entire time they're helping me with my transaction. 0 other reviews that are not currently recommended, CPR Cell Phone Repair Anchorage - Dimond Center, in Mobile Phone Repair, Electronics Repair, Mobile Phones, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}37, Find more Mailbox Centers near The UPS Store, Find more Printing Services near The UPS Store, Find more Shipping Centres near The UPS Store, "I have used this company for years for business and personal moves. If you can hang in there until your chance come for advancment which may depend on who you know there. The people UPS retains are top notch. Whether you are in need of a screen replacement, water…. It may be scary at first but the longer you stay, the easier you realize the job is. As an Access Point Location (signed up with UPS to accept packages not left at delivery locations) our goal is to be a more convenient location to pick up your package than the UPS Hub out by the airport. (yeah, shocking to me too, bro)There was no line to pick up my stuff.They also have a small selection of shipping and office supplies, as well as PO Boxes. Air Operations Supervisor, Anchorage International Gateway, Was a very stressful place to work for such little pay, Flight Operations Supervisor/Load Supervisor. UPS Salaries trends. I did some searching online and this seems to be just a UPS Store policy and nothing to do with UPS . UPS Air Services (intra-Alaska) View. Providing excellent customer service should be number one. Do not expect to make a great living if you are part time (which you probably are) it takes years to become full time. We do our best to explain the details, however, we are not always successful. It is a very common mistake to assume that The UPS Store and UPS are the same entity, however each The UPS Store is independently owned and operated as a franchise. Very reliable, professional and friendly service. Stop by and visit us today - In Dover Center At Corner Of 34th And C. Thank you for joining Chamberofcommerce.com! Senior management harasses supervisors with micromanagement, verbal and sometimes physical abuse. I was in need of a notary. What if someone had taken the notice before I saw it and my package was returned to the sender? Can be laborious work and have to work in the elements. However, yesterday afternoon, I get a notification on my phone, that UPS had attempted to deliver the package and no one was home, so they'd left a note. How flexible are your working hours at UPS? If you were in charge, what would you do to make UPS a better place to work? No need reading those long winded reviews, gee whiz. I have never had any problems at this location even when they are busy. I wish I could write more but I am limited to how much i write in paragraph. I fairly have normal days at work but look to have more fun and I learn lots of new things, the main things that bother me is the supervisors as they can all be frustrating. Additional information including fuel surcharges, holiday schedules and information for processing your UPS Freight shipment. Look, I get it, you want to go home, but would it kill you to at least pretend to listen?Going to try to avoid ordering from sites that ship via UPS in the future if I can help it. There was one employee there. What is a typical day like for you at UPS? UPS drivers awesome people to work with and the customers were full of gratitude to receive the parcels. I've been using UPS to ship most of my items (I had one mistake from fedex than I will never make again), and I can honestly say that they've been the most reliable and easy going customer service in Anchorage. I found out today while checking my mail that whoever tried to deliver my package on Monday just left the notice on the outside of my apartment building. I highly recommend working for UPS, they also pay for your schooling up to 25k. It's seriously so easy mailing my packages, I just go in, put the package on the scale, pay for the mailing, and head out. in Packing Services, Couriers & Delivery Services, Movers, in Bookkeepers, Notaries, Business Consulting, in Packing Services, Movers, Junk Removal & Hauling, The UPS Store #0025 in Anchorage offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Firstly, i ordered a Package from Amazon, scheduled delivery date was for today, which was great, as I knew I'd be home all day. I probably wont use UPS stores this UPS store again for this reason. Everyone is so friendly and helpful! UPS is a Union job and the Union offers some form of protection from CRIMINAL EMPLOYMENT such as discrimination. Maps and GPS directions to UPS Anchorage AK 99515/2 and other The UPS Stores in the United States.Find your nearest The UPS Stores. Remarkable services that go beyond shipping and tracking to help you expand your business. Menu & Reservations Make Reservations . I gave her my ID and told her I had a package to pick up. Union job - great benefits but not everyone is treated equally fair. 27%say women are treated fairly and equally to men. I was hung up on the first time I called. Service was fine but the UPS store policy of not shipping anything remotely gun related even squirt guns, stocks, holsters, etc. Can be a hostile work environment and the operation does not always run smoothly due to poor management. My dear, you are the one who did not read it correctly. Menu & Reservations Make Reservations . Stop by and visit us today - Kings Row At Corner Of Dimond & King St, Opposite Toys R Us.…. Fairygodboss provides free job reviews for women, by women. Brittney was not interested in helping me in, I was told I would be better off calling the 1-800 number. Sign In or Sign Up to leave a review for The UPS Store. Hardest part of the job is during the holiday season when its super busy. UPS and Michaels offering consumers a safe and secure option to pick up packages and drop off returns outside of select Michaels stores across the United States. Thank you for your comments. UPS Air and Ground Services (to Hawaii, Alaska extended, and Puerto Rico) It's a great job if you are a student, you have the ability to get the tuition reimbursement and early hours. We are a brand new moving company in Anchorage and we strive for excellent customer service. The work is fast paced as you may know but the faster you work the more work you are given. There's never been a time where I'm wondering if my package was mailed or if it's just sitting in the back. The employment in Anchorage I hope the Federal government investigates for criminal wrong doing. EBO Consulting Inc. is an Alaska-based business development consulting agency, specializing in business startup & planning, industry-specific research, and infrastructure support services. It is a family owed operation, almost all of the employees and managers were family to the owner. Save Big with Our Special Offers and Coupons! They said they are "not authorized" to ship these items, which makes it sound like some kind of regulation, but dont be fooled, its just their policy. I've been using UPS to ship most of my items (I had one mistake from fedex than I will never make again), and I can honestly say that they've been the most reliable and easy going customer service in Anchorage. ), 7 of the Best Situational Interview Questions. Lastly, I have to compliment the staff. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I was a supervisor. Ask a question about working or interviewing at UPS. I've kept a mailbox at this location for a couple years and use the notary service regularly. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. I did and subsequently was hospitalized with pneumonia. I hope you will allow us the opportunity to provide service to you in the future. UPS Customer Center 6200 Lockheed Ave Anchorage AK 99502. Call us at (907) 802-9600 for an estimate! How has UPS responded to the COVID-19 outbreak? Complete your registration by clicking the validation link we sent to: Note: The time it takes to receive the activation email can vary. and have always been dealt with professionally and courteously.We feel lucky that we have this UPS store in close proximity to where we live. She was courteous and handled stress well! Get a call from dispatch and given a time and place to meet with driver. UPS delivered this a day early, when i wasn't home, now I have to wait till Monday -- as told to me by the rude employee, who acted as though I had not read my notice correctly. Search the Chamber Directory of over 30 Million Businesses Nationwide! Reviews (800) 742-5877 Website. and have always been dealt with professionally and courteously. You typically work for 3-4 hours unless otherwise. seems more politically motivated than anything else, in my opinion. I, however need more hours so that would be the only con I have. The Drivers were down to earth and understanding. Service with a smile is always what we train, and I appreciate you taking your time to let us know how we are doing. 9/5/2017Nicole, Thank you for your honest opinion of our location. 1 other review that is not currently recommended, CPR Cell Phone Repair Anchorage - Dimond Center, in Electronics Repair, Mobile Phone Repair, Mobile Phones, You can now request a quote from this business directly from Yelp, Find more Mailbox Centers near The UPS Store, Find more Printing Services near The UPS Store, Find more Shipping Centers near The UPS Store. And it's 4.25pm on Saturday June 16th, if you'd like to figure out which of your employees just gave me incorrect information. Working at UPS is amazing. I would come to work early in the morning make sure printers and fax machine is working and make sure the store and merchandise is ready to be sold make sure the cashier are was clean and presentable for costumer service. I would say the vast majority of my problems came from senior management, not hourly employees. The UPS Store #0025 in Anchorage offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. Please be patient with the activation email. Unfortunately UPS deliveries are out of our control. Help us be the best! Established in 2009, CPR Cell Phone Repair Anchorage - Dimond Center is a local electronics repair shop specializing in the repair of iPhone, Mac, Samsung, iPad, and computers. It is my goal to have each and every customer met with a smile and an open ear. But I left because I just couldn't see myself growing as an individual within their company. Terrible Customer Service  at this location, and I'm extremely disappointed with UPS as a whole, (And yes, I am aware they are 2 separate entities) so I'll target my resentment here, as I have just left the store. How in the world am I snagging the first review on this one?! Licensed and insured. Get a free, personalized salary estimate based on today's job market. Overall not a stressful jobs just use your legs, you only have one back, Do these reviews help you learn more about. I work as a part time day ramp employee. If you lag behind supervisors will let you know. 5 of The UPS Store locations in Anchorage, AK. Save BIG with our special offers and coupons! Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The most enjoyable part of the job was the people that I worked with. Working with the drivers of UPS was enjoyable and pleasant. Customer service is terrible. You have to make sure you can see the pilot or else something bad may happen. What would you suggest UPS management do to prevent others from leaving? Know Your Worth™. UPS Customer Center 6200 Lockheed Ave Anchorage AK 99502. And it's only because i am more compassionate than you, that i did not draw attention to your mistake, or the annoyance of UPS delivering this package a day early, right there in the store. I will work with my staff to improve your future visits. Will continue coming to this location!! If you can’t find the email from membership@chamberofcommerce.com in your inbox, check your “Junk” folder. Do you have a love of Finance and Accounting at an international scale? Copyright ©1994- We continue to work on customer service as I agree it is the most important part of our business. Help them out by rating your employer. The UPS Store can be contacted at (907) 561-4410. The UPS Store G Street. It's just makes my day easier when working with someone in a good mood. When I called back Brittney answered right away, started helping me, was in the middle of "helping" me, when I was placed back on hold. Did you know working as little as 15 hours a week at UPS can earn you up to $25,000 in tuition assistance? I don't use this place for shipping so I only come here begrudgingly to pick up packages when necessary (I guess my packages can't be left in front of my door for whatever reason). Yelp users haven’t asked any questions yet about The UPS Store. Whether you are in need of a screen replacement, water…. What the hell, UPS? I understand your frustration with the packages not being left at your location or having the door tag left in an inconvenient location. I didn't see the notice until today because it was next to a building entrance I don't typically use. It does appear that your package arrived at our location Monday morning , and was promptly picked up. We have come here numerous times over the last few years for various transactions - picking up a package, dropping off a package, copying from print pages or copying from digital files, posters, etc. This is the employer's chance to tell you why you should work for them. It's seriously so easy mailing my packages, I just go in, put the package on the scale, pay for the mailing, and head out. It stops them from leaving a bad review on Yelp. Just when I thought UPS couldn't get more inept at doing their job, they prove me wrong. As an Access Point Location (signed up with UPS to accept packages not left at delivery locations) our goal is to be a more convenient location to pick up your package than the UPS Hub out by the airport. 6/22/2018I apologize that our associate was unable to adequately explain the access point delivery system. Make sure to check your junk folder! I can understand if it was guns or FFL items but this goes to far. This place is awesome. You were rude, incorrect, unhelpful, and not a smile to be seen throughout my entire visit, which actually, outrages me. 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 8:30 AM - 6:30 PM 9:00 AM - 5:00 PM Closed Today I worked there 14 years ago. It was very stressful due working with very expensive equipment. I marshal planes that are arriving or departing which is really cool and scary. The information provided is from their perspective. Ups likes to higher drivers from with in their company. Stop by and visit us today - Downtown 7th Ave & 'G' St. Next To New Denaina Convention Center.…. Glassdoor will not work properly unless browser cookie support is enabled. As well, senior management expects junior managers will work with serious illnesses.

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